Below is a list of frequently asked questions.
If you need more information, please contact us.

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Is there a difference in the way organic chickens are processed?

The basic processes are the same. However, processing aids (rinses and washes used to cleanse the chicken and reduce naturally occurring bacteria) and sanitizers (used to clean the plant and processing equipment) have to be approved for organic production. 

What are the advantages of organic?

Organic production strives to grow food in a holistic system that works with nature, rather than using synthetic chemicals (such as chemical fertilizers and pesticides), growth promoting drugs or genetic engineering.

When you purchase USDA Certified Organic poultry, you’re assured that those animals were not exposed to pesticides, herbicides or chemical fertilizers; were raised on a diet of organic, non-GMO grains; were raised without antibiotics or growth promoting drugs; and were able to experience sunlight and fresh air with free-range access to outdoor pasture areas.

What is the difference between no-antibiotics-ever and organic?

All organic products are raised without antibiotics, but we also sell no-antibiotics-ever products from animals that are not raised organic. We have a very strict definition for no-antibiotics-ever, which means animals will not receive antibiotics at any stage in their lives, including within the egg for poultry.

Our USDA certified organic chicken goes the extra steps to include an organic diet with non-GMO grains and free-range outdoor access, in addition to no-antibiotics-ever.

Who certifies your organic chicken?

Our Organic chicken is USDA certified, which means we meet the specific requirements of the National Organic Program. Organic certification is provided through accredited, independent auditors. We use Oregon Tilth, a non-profit research and education organization dedicated to environmentally sound agriculture.

What about hormones and steroids?

Federal law prohibits the use of added hormones or steroids in poultry and pork production, but we don’t use them in any of our livestock.

What if an animal gets sick?

As part of our commitment to animal welfare, we will not withhold any medically appropriate treatment. However, if antibiotics are used, the meat from those animals will not be sold under organic and no-antibiotics-ever labels.

What is the advantage of no-antibiotics-ever?

No-Antibiotics-Ever provides assurance that the animals were raised in a program that does not contribute to the potential rise of antibiotic-resistant bacteria associated with the widespread use of antibiotics in agriculture; that the animals were raised in an environment that doesn’t require the administration of antibiotics to keep them healthy; and that animals were able to grow at a normal rate.

Since we’re not using antibiotics for disease prevention, we have to maintain more stringent standards for animal husbandry for both the parents and their offspring. We take extra steps to prevent disease and support animal health, such as vaccinations and the use of probiotics that work with the animal’s own immune and digestive systems. These steps require additional work and expense compared to the common practice of relying of antibiotics.

What is the difference between antibiotics and vaccines?

Vaccines work with the body’s natural defenses, and are approved for organic production. Just as with the vaccines used in humans, vaccines in animal agriculture foster natural immunity against disease. Antibiotics, on the other hand, attack infections, and also promote growth.

What kind of free-range access do the chickens have?

Our organic and free-range chickens have access to an outdoor pasture area that is at least half the square-footage of the chicken house, and usually equal to the size of the house. The pasture typically runs down one side of the house. We provide access to the outdoors approximately every 40 feet, and have windows about every 50 feet along the length of the house. We also provide shade awnings, access to water and roosts and other enrichments. A combination of soil and grass areas lets the birds exhibit natural behaviors, such as dust bathing and pecking.

The birds are given access to the outdoors during daylight beginning at approximately four weeks of age, when they are fully feathered to protect them from sun and temperature. They are returned to the house at night to roost, where they are protected from predators and cold night air. Birds are not outside if weather conditions are not healthy or comfortable for them.

Free-range is a requirement for organic certification, but not all free-range chickens are raised organic.

Where are your animals raised?

Our organic chickens are raised at ranches and farms in California, Oregon, Washington State, Pennsylvania, Delaware and Maryland.

Our No-Antibiotics-Ever chickens are raised on farms in the Midwest, Mid-Atlantic and Southeast. Most of our hogs are raised on family farms in the Midwest, and lamb and beef comes from animals raised on family farms primarily in Western states. 

Why do you use an all-vegetarian diet?

Conventional livestock diets typically use animal by-products – including blood meal and bone meal – as an inexpensive source of protein. Our all-vegetarian diet doesn’t include any animal by-products, and we believe that results in better tasting meat and poultry. The all-vegetarian diet is carefully blended to ensure balanced nutrition for the animals.

†Except milk protein in pork products.

What does crate free mean?

It is common in much of the pork business to use gestation and farrowing crates for sows. These crates confine the sow in a space so tight that she can’t turn around. Gestation crates are used to continuously confine pregnant sows. Farrowing crates are used to continuously confine nursing sows.

We’re safely raising healthy sows and piglets without the use of crates.

Our 100% crate-free environment is third-party verified by Validus, the same company that conducts the American Humane Association certification audits.

Why are crates used?

We don’t see a reason to use them.

How do you make sure pregnant sows are getting the right nutrition, and how do you prevent fighting over food or aggression if you don’t use gestation crates?

Our farmers give the sows more space than what is typical on conventional farms. In this lower-stress environment, the sows can interact with others or find space apart. It also enables the farmers to provide feed in a manner that significantly reduces competition among sows.

How do you prevent the sow from accidentally crushing the baby piglets?

To protect newborn piglets, we use specially designed pens that provide the mother with room to comfortably move about, while the keeping the baby pigs safe and warm for the first few days of their life.

For the first 72 hours, when the piglets are most vulnerable, a movable divider limits the sow’s movement and separates the piglets while they get accustomed to walking. They can nurse, but they are protected from getting caught under the sow if she rolls over. After 72 hours, the sow is given access to the entire stall, where she can move about freely and interact with her pigletswho are nimble and able to get out of her way.

What does it mean to be American Humane Certified™?

American Humane Association certification provides third-party auditing of every phase of our pork production, including farms, transportation and harvesting.

American Humane Association certification is based on the Five Freedoms, a globally accepted measure of animal care that goes beyond the basics of food, water, shelter and health to include freedom from distress and the freedom to express normal behaviors. This is a higher standard than what is typical in most U.S. pork production.

Who does the certification?

American Humane Certified™ is a program of the nonprofit American Humane Association. As part of the certification process, each farm raising hogs for us has to be audited by an independent auditor, who confirms that the farm meets hundreds of specific standards. American Humane Association certification also covers transportation and harvesting.

What are the American Humane Association Certification standards?

You can find more information about American Humane Association certification at humaneheartland.org/about-us.

The standards can be downloaded at humaneheartland.org/our-standards.

Why are your products more expensive than conventional meats?

Organic feed ingredients are considerably higher priced than conventional grains raised with chemicals and GMO seeds. All-vegetarian diets are more expensive than ones that use inexpensive animal by-products. Not using antibiotics means we have to take extra steps to help prevent disease, and it takes a lot more effort. But we think better living conditions for the animals, great tasting products and practices that are better for the planet are worth it. And we think you’ll agree.

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